Home/Support
Support and policies
Contact
How to reach a person.
Call 832-377-1291 or email nvygolfclubs@gmail.com.
NVY — phone 832-377-1291 · nvygolfclubs@gmail.com
Use either one for anything — a fitting question, an order, extra weights, a replacement part. The launch-list form on the home page is not connected yet — it stores and sends nothing, and says so there rather than pretending.
The fitting system
How the fitting login works.
Every NVY putter ships ready to be fitted to the player holding it.
- Your NVY putter — NVY I, NVY II or NVY III
- The NVY Weight Kit — 2 g, 4 g, 8 g and 12 g weights, plus the tool that changes them
- The head cover
- The NVY Fitting System — access comes on the back of the weight kit as a QR code; scan it, log in, and run your fitting
You do need the tool to move the weights. It is included in the weight kit, so there is nothing else to buy.
Shipping
Flat $10, anywhere in the US.
Shipping is a flat $10 no matter what is in the order, and it goes anywhere in the United States. Right now NVY ships inside the US only — there is no international shipping yet.
Clubs are designed and assembled in Bryan, Texas, and go on sale December 1, 2026.
Returns
14 days to send it back.
If the club is not right for you, the return window is 14 days. Email nvygolfclubs@gmail.com or call 832-377-1291 and we will tell you where the club goes.
Nothing beyond the window is stated here yet — no conditions, no restocking terms. Ask and we will answer.
Warranty
90 days against defects.
Every NVY putter carries a 90-day warranty against defects in materials and workmanship — the head, the TCH Slot and the weights. Email nvygolfclubs@gmail.com or call 832-377-1291 if something fails inside that window.
"Patent pending" is still the one status claim NVY makes, and it is the one that is verified.
Terms
Terms of sale, in plain English.
These are the terms for buying an NVY putter in the United States. Every line comes from what this site and our own policies already say. They are written plainly rather than legally, and they want a lawyer’s eye before this store takes money.
- Price — $424.99 per putter, the same for all three models. The weight kit, the tool and the fitting system are included.
- Ordering — checkout is not switched on yet. No order exists, no payment can be taken, and nothing is charged until it is live.
- Shipping — a flat $10 anywhere in the United States, whatever is in the order. US only for now. Clubs are designed and assembled in Bryan, Texas and go on sale December 1, 2026.
- Returns — 14 days. Email nvygolfclubs@gmail.com or call 832-377-1291 and we will tell you where the club goes.
- Warranty — 90 days against defects in materials and workmanship: the head, the TCH Slot and the weights.
- Fitting — the fitting system is included with every club and can be run again at any time. It is guidance for your stroke, not a promise about your score.
Not stated yet, because nobody has written it: cancellations, restocking, damaged-in-transit claims, order changes and delivery timescales. Ask and we will answer in writing before you buy. Plain-English draft, not legal advice.
Privacy
Privacy — what this site actually does.
Short version: today this site collects nothing and sends nothing. The rest of this list is what the build does, checked in the files rather than promised.
- No accounts, no tracking — no sign-in, no cookies, no analytics, no advertising pixels and no third-party scripts. Every file on this site is served from this domain, so a visit does not call out to anyone else.
- What stays in your browser — your light or dark choice, and the clubs in your bag, are kept in your own browser’s local storage on your device. We never see them, and clearing site data removes them.
- The launch-list form — not connected yet: it stores and sends nothing, and says so on the page. When it is connected, the address you type goes to us and is kept to tell you when preorders open — for nothing else. Email or call and we will delete it.
- If you email or call — we keep your message and your address so we can answer you.
- Who else sees anything — your information is not sold or shared. Once the store takes orders, a carrier and a payment processor will see what shipping and taking payment require, and nothing more.
Plain-English draft, not legal advice — and it should be read by a lawyer before the store takes money.
About this page
Nothing on this page is a placeholder any more.
This page was written by the site build, not by a lawyer. Shipping, returns and warranty come from the founder’s own answers. Terms and privacy are written from what this site actually does — and they are still drafts.
Where copy does not exist — delivery timescales, cancellations, restocking — the page says so instead of inventing it. Until terms and privacy are reviewed and approved, read them as plain-English drafts rather than the last word of an agreement.